Available for Kolide and Kolide Max.
What is the definition of a user?
A user is an Okta identity who has one or more devices registered in Kolide. You can determine which users are provisioned into Kolide using Okta groups. Regardless, a user still needs a device registered to them to be considered a billable unit in Kolide.
Are there any limits on the number of Devices, Admins or Checks we can have?
There are no usage caps on any Kolide features included in your pricing tier.
Can I add Slack Support / SLA to my plan later?
Yes you can, our SLA is optional.
Can I upgrade or downgrade my plan?
Upgrades can be initiated at any point during your term. Downgrades can be initiated at the end of your current term.
What is the contract length?
Our minimum term is 12 months but longer terms are available.
Do you offer trials or pilots?
Yes, we offer a guided pilot. Due to heavy interest, we are offering these on a case-by-case basis. Please contact us to request a pilot.
What versions of Okta are compatible with Kolide?
Both Okta Classic and Okta Identity Engine (OIE) are compatible with Kolide.
If you are using Okta Classic, you will need to ask Okta to provide you with access to the Custom IdP Factor beta feature. Additionally, if you want the ability to sequence Kolide with additional possession-based factors (e.g., Okta Verify), you must also request access to the Factor Sequencing feature.
If you are using Okta Identity Engine, you will need the following SKUs/Features:
- Basic SSO
- Basic MFA (This provides the ability to create 3rd party authentication factors, necessary to add Kolide)
- Lifecycle Management (A very useful feature for all your applications, this provides user provisioning and deprovisioning via SCIM, which is how your users will be synchronized from Okta into Kolide)
For more information, read our Connect Kolide to Okta guide.
I am on an older Kolide plan where I still pay per-device. How do I switch to this pricing?
Our rates and contract lengths for customers who pay per-device (vs per-user) are unchanged. To be eligible for the pricing/plans listed here, you must have Okta. If you have Okta, please contact us and we can assist you with transitioning your account.
Do you offer volume discounts?
Yes, if you have more than 5,000 users, reach out to us at email@example.com.