Sub-Processors
Last Updated: February 23rd, 2021
Kolide engages the following Sub Processors to provide services, customer support, perform product research and development.
Name of Sub-ProcessorPurposeGDPR Compliance Link
Google Analytics & Google Cloud PlatformStores log events that detail access and activity in the system. Google Analytics allows Kolide to track utilization of product features and marketing campaigns.https://privacy.google.com/businesses/compliance/
StripeProcessing payments, storing payment informationhttps://stripe.com/guides/general-data-protection-regulation
IntercomCustomer CRM (Kolide uses this to offer support and promote new features)https://www.intercom.com/help/en/articles/1385437-how-intercom-complies-with-gdpr
ClearbitEnriches data based on a provided email addresshttps://clearbit.com/gdpr
HerokuHosting provider for Kolidehttps://devcenter.heroku.com/articles/gdpr
BugsnagStores Kolide application exceptions for engineers to triage and resolvehttps://docs.bugsnag.com/api/data-access/gdpr-examples/

https://www.bugsnag.com/security
MailgunSends emails on behalf of Kolide’s K2 application to authorize users of the service.https://www.mailgun.com/gdpr/
AnnounceKitSends emails on behalf of Kolide’s K2 application to alert users of product and feature updateshttps://announcekit.app/gdpr-compliance
HubSpotStores log events that detail access across Kolide marketing experiences. HubSpot allows Kolide to track marketing campaigns.https://www.hubspot.com/data-privacy/gdpr